Terms of service

1. Overview

This website is operated by Dawn of Joy Illustrations. Throughout the site, the terms “we”, “us” and “our” refer to Dawn of Joy Illustrations.

By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions stated here, you may not access the website or use any services.


2. Online Store Terms

By using this site, you confirm that you are at least 18 years old or have permission from a parent or guardian.

You may not use our products for any unlawful or unauthorised purpose.

We reserve the right to refuse service to anyone at any time.


3. Products & Accuracy

We sell illustrated products including (but not limited to):

  • Stickers

  • Prints

  • Stationery

  • Other illustrated goods

We make every effort to display colours and images accurately. However, screen settings may result in slight variations.

All product descriptions and prices are subject to change without notice.

We reserve the right to discontinue products at any time.


4. Orders & Payment

All orders are subject to availability and confirmation of payment.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities

  • Cancel orders suspected of fraud

If an order is cancelled after payment, a full refund will be issued to the original payment method.


5. Shipping & Delivery

Please refer to our Shipping Policy for full details.

Delivery timeframes are estimates only. We are not responsible for delays caused by postal services, customs, or other external factors.

Once an order has been dispatched, Dawn of Joy Illustrations is not responsible for items lost in transit where proof of postage is available.


6. Returns & Refunds

Please refer to our Returns & Refund Policy for full details.

We reserve the right to refuse returns that do not meet our return conditions.


7. Intellectual Property

All artwork, illustrations, designs, graphics, branding and content on this website are the intellectual property of Dawn of Joy Illustrations.

You may not:

  • Copy

  • Reproduce

  • Modify

  • Resell

  • Distribute

  • Use for commercial purposes

without prior written permission.

Unauthorised use of our designs may result in legal action.


8. User Content

If you submit reviews, comments, or other content, you grant us the right to use, reproduce, or share that content for marketing or business purposes.

You agree not to submit unlawful, abusive, or harmful material.


9. Limitation of Liability

To the maximum extent permitted by law, Dawn of Joy Illustrations shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these terms excludes liability where it would be unlawful to do so.


10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes take effect immediately upon posting on this website.


11. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of England and Wales.


12. Contact Information

If you have any questions about these Terms of Service, please contact:

📧 info@dawnofjoyillustrations.com